Returns + Exchanges
Return of size exchanges have to be shipped back to our office within 14 days after the package arrived. Please contact us at firstname.lastname@example.org if you want to do a return or change the size of your product.
Please follow these steps:
1. Make sure the item is undamaged and clean before shipping it back.
2. Enter a piece of paper inside the package with your order number and reason of return.
3. Mark it as a gift and put the value at €0.00. (this only counts if you ship from outside of the EU, we don't accept returns with import tax on it)
4. Send the tracking number to us via email.